Shipping and Returns
How long does my order take to ship?
- *Processing Time:* All orders are processed within 1-2 business days.
- *Shipping Time:* Once processed, orders are shipped via Royal Mail Delivery typically takes *3 to 5 working days*.
- *Shipping Costs:* Free Shipping
- *Tracking:* You will receive a tracking number via email once your order has been shipped.
What is your return policy?
Return Window:* We accept returns within 30 days of delivery.
- *Eligibility:* Items must be unused, in the original packaging, and in the same condition as when received.
- *Return Process:*
1. Contact our customer service at dehenpartyhampers@gmail.com to initiate a return.
2. Once your return is approved, you'll receive instructions on how to send your item(s) back.
3. You are responsible for return shipping costs unless the return is due to a defect or error on our part.
- *Refunds:* Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 days to your original payment method.
For any questions or concerns, please contact us at dehenpartyhampers@gmail.com .